0 items / $0.00

FAQ

What are The Color Shop Creations?

The Color Shop Creations are freestyle colored and made wigs that are ready to ship. Units made are 22.5 circumference size. 


What is the difference between a frontal and closure unit?

A frontal unit is where the lace on the unit is visible from ear to ear. Great for tucking behind the ear and the full hairline look. Closure wigs have lace from temple to temple great for “glueless” take on and off people and middle or side part wearers. Both look very natural. 


How can I book a service?

You can book a service through Instagram @iamdejam or you can text this number to reach her directly 813-955-9658


What is your turnaround time?

Ready to ship units are shipped same day of purchase and arrive priority mail within 3-5 business days.

Custom units are processed within 3-5 business days of purchase and arrive priority mail within 3-5 business days.

You will receive an email with your tracking information after your order has been shipped. 

For holidays shipping is subject to change. A notification will be sent to your email after purchase. 


There’s a problem with my delivery, what should I do?

Please contact your local USPS with your tracking number to get help. Ask to speak with the supervisor for more information on the location of your package. If you still experience issues, please call USPS customer service at 1 (800) 275-8777. The Color Shop is not responsible for any misplaced packages.


Do you offer installations?

Yes, first initial installations are complimentary with the purchase of any The Color Shop Unit in Tampa FL.

Please contact @iamdejam or text 813-563-0377 for more information.


Do you offer international shipping?

Yes, you can choose international shipping outside the U.S. at checkout.


What products do you recommend to wash the units?

We recommend any Redken or Purology shampoo and conditioner. Free of sulfates. Mizhani shampoo and conditioner for curly units.


Can the units be worn in the water?

Yes, we highly recommend washing and deep conditioning the unit after exposure to chlorine or beach water.

 

Do the units come with a customized hairline?

Yes all units come with a customized hairline as well as an optional adjustable band and combs.



Can I sew the wig down?

Yes, all of our wigs can be easily installed.